Patients & Visitors
At Valley County Health System, you'll receive warm, compassionate care from providers you know and trust. You're more than just a patient - you're a friend and neighbor. VCHS provides a comfortable place for healing in a safe, familiar, family-oriented environment.
We want your experience at Valley County Health System to be pleasant and comforting. We strive to provide excellent customer service beginning at the front registration desk with the admissions process and ending with our financial services staff.
This page provides you with information you need to know as a patient or a visitor, including the admissions process, financial services and guest services. There is also information about Ord and other surrounding communities as well as patient testimonials.
If at anytime during your stay with us you have any questions, please ask an associate and they will find the answer for you. Thank you for choosing Valley County Health System for your healthcare needs. We are proud to serve you!
Valley County Health System does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment or participation in its programs, services and activities, or in employment. For further information about this policy, contact: VCHS Corporate Compliance Officer, Phone: 308-728-4321, TDD/State Relay: 800-833-7352
Gold Star Award
Marcy Shafer, Catie Larsen and Claire Bredthauer
This great team organized and hosted the 11th Annual Associate Picnic and did a wonderful job! They put much thought and effort into each and every detail making sure that our associates had an enjoyable evening with their families and coworkers. The planning they put into the meals, children’s events and prizes was very time consuming and they didn’t leave anything to chance.
Marcy Shafer, Catie Larsen and Claire Bredthauer hosted the picnic at a very busy time for Human Resources, while we working on the completion of the Long Term Care Transition. They had been putting in long days to complete everything and they did so with a smile and positive attitude.
They went above and beyond our VCHS values and provided fantastic, courteous, customer service to the associates of both the VCHS and VVSV teams. In addition, they helped transition our insurance coverage. With so many projects going on, we couldn’t be more proud of them and we are so grateful for the help and leadership they demonstrated throughout these huge projects! Congratulations!!
Congratulations Marcy, Catie and Claire!