Patients & Visitors
At Valley County Health System, you'll receive warm, compassionate care from providers you know and trust. You're more than just a patient - you're a friend and neighbor. VCHS provides a comfortable place for healing in a safe, familiar, family-oriented environment.
We want your experience at Valley County Health System to be pleasant and comforting. We strive to provide excellent customer service beginning at the front registration desk with the admissions process and ending with our financial services staff.
This page provides you with information you need to know as a patient or a visitor, including the admissions process, financial services and guest services. There is also information about Ord and other surrounding communities as well as patient testimonials.
If at anytime during your stay with us you have any questions, please ask an associate and they will find the answer for you. Thank you for choosing Valley County Health System for your healthcare needs. We are proud to serve you!
Valley County Health System does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment or participation in its programs, services and activities, or in employment. For further information about this policy, contact: VCHS Corporate Compliance Officer, Phone: 308-728-4321, TDD/State Relay: 800-833-7352
Gold Star Award
Congratulations to Noel Hain of our Lab Department for receiving the VCHS Gold Star Award!
Noel was nominated by one of his co-worker and her story was so compelling we wanted to share it with you:
"On December 3rd, my daughter was brought to our ER and had to receive a CT scan. Noel covered my call while we were in ER and came in and ran my daughter’s lab-work. On December 23rd, we were again in the ER, and Noel stopped by that afternoon to see how she was doing, and to ask if we needed anything. Then on December 26th, we had an appointment with the neurologist in Kearney, and I was scheduled to work 11:30am-6pm. Our appointment was set up for 10:00, so I knew I was going to miss a big part of the day. Noel saw that we were going to be really short on staff, so he went to Karen, Lab Manager, and offered to work that Friday even though he should have been of vacation. On top of that, he sent me a text while we were at the hospital having a procedure done, asking how she was and told me not to worry about work, which set my mind at ease! Later that night he brought my daughter over soup that he made after he got off work.
Noel is not only a great employee, but also a wonderful Christian! Words can not express how thankful I am to my friend & co-worker for all his kindness."
Whether at work or in the community, Noel exemplifies high values through his character!
Congratulations Noel, you are a Gold Shining Star!