Patients & Visitors
At Valley County Health System, you'll receive warm, compassionate care from providers you know and trust. You're more than just a patient - you're a friend and neighbor. VCHS provides a comfortable place for healing in a safe, familiar, family-oriented environment.
We want your experience at Valley County Health System to be pleasant and comforting. We strive to provide excellent customer service beginning at the front registration desk with the admissions process and ending with our financial services staff.
This page provides you with information you need to know as a patient or a visitor, including the admissions process, financial services and guest services. There is also information about Ord and other surrounding communities as well as patient testimonials.
If at anytime during your stay with us you have any questions, please ask an associate and they will find the answer for you. Thank you for choosing Valley County Health System for your healthcare needs. We are proud to serve you!
Valley County Health System does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment or participation in its programs, services and activities, or in employment. For further information about this policy, contact: VCHS Corporate Compliance Officer, Phone: 308-728-4321, TDD/State Relay: 800-833-7352
Gold Star Award
Mary is always willing to help where ever needed. She is always smiling and makes everyone feel welcomed. Mary takes time out of busy work day to lend a hand to Co-Associates and patients.
Mary noticed that a couple was having quite a time getting to acute care to visit a patient. They sat for a while admiring the beautiful scenery and after a moment of catching their breath the gentleman asked Mary if they could borrow a wheel chair. Mary being Mary responded "Wait here for one minute." She re-appeared with a wheel chair and wheeled the visiting lady to the room of the patient that they were here to visit. Her husband walking beside his wife as they journeyed down the hall. Happy conversation, smiles and laughter took the place of a difficult journey.
Mary showed, compassion, ownership, respect, integrity and most of all shared a great moment of trust with the visiting couple. People taking care of people, that's why we all are here! Mary you are a Gold Shining Star!