Patients & Visitors
At Valley County Health System, you'll receive warm, compassionate care from providers you know and trust. You're more than just a patient - you're a friend and neighbor. VCHS provides a comfortable place for healing in a safe, familiar, family-oriented environment.
We want your experience at Valley County Health System to be pleasant and comforting. We strive to provide excellent customer service beginning at the front registration desk with the admissions process and ending with our financial services staff.
This page provides you with information you need to know as a patient or a visitor, including the admissions process, financial services and guest services. There is also information about Ord and other surrounding communities as well as patient testimonials.
If at anytime during your stay with us you have any questions, please ask an associate and they will find the answer for you. Thank you for choosing Valley County Health System for your healthcare needs. We are proud to serve you!
Valley County Health System does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment or participation in its programs, services and activities, or in employment. For further information about this policy, contact: VCHS Corporate Compliance Officer, Phone: 308-728-4321, TDD/State Relay: 800-833-7352
Gold Star Award
Paul is always willing to go the extra mile for staff, patients and families. He is always positive and cares about the patients, as well as is willing to pick up extra shifts when we are short staffed. If you hear a call light, he will be the first one to it and we have had patients ask for him by name.
The compassion Paul has for the patient exemplifies VCHS core values and doesn't stop when he leaves the building. He always goes above and beyond! He may not work for housekeeping anymore, but he is always on his hands and knees cleaning to help the staff out and keep our hospital looking good. We are PROUD in acute care to have Paul working with us by our sides.
Paul, you are a Gold Shining Star!