Patients & Visitors
At Valley County Health System, you'll receive warm, compassionate care from providers you know and trust. You're more than just a patient - you're a friend and neighbor. VCHS provides a comfortable place for healing in a safe, familiar, family-oriented environment.
We want your experience at Valley County Health System to be pleasant and comforting. We strive to provide excellent customer service beginning at the front registration desk with the admissions process and ending with our financial services staff.
This page provides you with information you need to know as a patient or a visitor, including the admissions process, financial services and guest services. There is also information about Ord and other surrounding communities as well as patient testimonials.
If at anytime during your stay with us you have any questions, please ask an associate and they will find the answer for you. Thank you for choosing Valley County Health System for your healthcare needs. We are proud to serve you!
Valley County Health System does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment or participation in its programs, services and activities, or in employment. For further information about this policy, contact: VCHS Corporate Compliance Officer, Phone: 308-728-4321, TDD/State Relay: 800-833-7352
Gold Star Award
Regardless of the day, Nicole never waivers! She steps up and is always willing to help out both the Specialty Clinic and Medical Clinic if called upon. Although Nicole’s office is across the hallway and surrounded by Administrative and IT, she is always willing to lend help to take care of patients. “No” is not in Nicole’s vocabulary when it comes to helping out the team across the hallway. Nicole exemplifies integrity by always being professional in her patient care. She is VERY compassionate to all of her patients. She has an extra personal “touch” of TLC towards the patients she deals with. She always shows ownership for her work and won’t rest until the job is done and done right! She is very respectful to her patients, her co-workers and to the providers she works along side. Last but not least, she is very trustworthy! She is fair and truthful in all she does. Nicole’s willingness to help should be modeled by everyone at VCHS, and we are glad she is on our team!
Congratulations, Nicole! You are a Gold Shining Star!!