Please report to the front desk of the hospital for all registrations except for emergencies. Be sure to bring your insurance card(s) and drivers license with you.
It is the policy of Valley County Health System to utilize armbands to identify patients who are present for hospital services. An armband must be worn by all patients who have been admitted for services, including emergency room, inpatient, swing bed and all outpatient services.
Registration office hours are Monday through Friday 7 a.m. to 5:00 p.m. and Saturday from 8 a.m. to 12 pm. Admissions after hours are done by acute care staff.
Gold Star Award
Melissa shows each patient compassion and genuine concern. Melissa takes the time with each patient to explain the procedure they are going to have and comforts them from beginning to end, explaining everything step by step. Melissa wraps warm blankets around patients when they are cold, she visits with them while they are having their procedures. Melissa gives them comfort with her caring voice and manner. Melissa connects with the patient by looking into their eyes and reassuring them about the procedure they will be having. Melissa takes the time to ensure the patients' trust, she shows each patient the utmost respect. Melissa takes on the ownership by always putting the patient's needs first. She completes each task given everyday to the best of her ability and with the highest integrity. Melissa always gives a helping hand to all associates in her department and throughout the facility. She always greets patients and associates with the sweetest smile, making everyone feel welcome!
Thank you for always going above and beyond.