Patients & Visitors

LobbyAt Valley County Health System, you'll receive warm, compassionate care from providers you know and trust. You're more than just a patient - you're a friend and neighbor. VCHS provides a comfortable place for healing in a safe, familiar, family-oriented environment.

We want your experience at Valley County Health System to be pleasant and comforting.  We strive to provide excellent customer service beginning at the front registration desk with the admissions process and ending with our financial services staff.
This page provides you with information you need to know as a patient or a visitor, including the admissions process, financial services and guest services.  There is also information about Ord and other surrounding communities as well as patient testimonials.
If at anytime during your stay with us you have any questions, please ask an associate and they will find the answer for you.  Thank you for choosing Valley County Health System for your healthcare needs.  We are proud to serve you!

Valley County Health System does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment or participation in its programs, services and activities, or in employment. For further information about this policy, contact: VCHS Corporate Compliance Officer, Phone: 308-728-4321, TDD/State Relay: 800-833-7352

Employee Recognition

Gold Star Award

Julie Thiel

"Julie Thiel has been a valued team member of VCHS for more than 15 years! 

She helps Acute, Specialty Clinic, Surgery, and is a certified central sterile supply technician, as well as a certified instrument specialist. Julie goes wherever she can to assist others. She never complains about getting redirected at a moment's notice for urgent tasks. She researches OR instruments for purchase and ensures they are all kept in excellent condition. Julie works in the OR, cleans, wraps, and sterilizes the instruments. She also handles the instruments for the entire health system. We would be lost with out her. 

Julie takes pride in her work and it shows. Our surgeons love working with her; even though she only sees most of them a few times a month, she is always one step ahead of them. Julie is kind, compassionate, and dependable. Thank you for all your hard work Julie!"


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