Patients & Visitors
At Valley County Health System, you'll receive warm, compassionate care from providers you know and trust. You're more than just a patient - you're a friend and neighbor. VCHS provides a comfortable place for healing in a safe, familiar, family-oriented environment.
We want your experience at Valley County Health System to be pleasant and comforting. We strive to provide excellent customer service beginning at the front registration desk with the admissions process and ending with our financial services staff.
This page provides you with information you need to know as a patient or a visitor, including the admissions process, financial services and guest services. There is also information about Ord and other surrounding communities as well as patient testimonials.
If at anytime during your stay with us you have any questions, please ask an associate and they will find the answer for you. Thank you for choosing Valley County Health System for your healthcare needs. We are proud to serve you!
Valley County Health System does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment or participation in its programs, services and activities, or in employment. For further information about this policy, contact: VCHS Corporate Compliance Officer, Phone: 308-728-4321, TDD/State Relay: 800-833-7352
Gold Star Award
"Dawn Sweesy is a great asset to VCHS in the Acute and ER departments. She represents the core values every shift she works.
Ownership: Dawn takes ownership every shift to ensure that our patients receive the best care. She holds those around her to a standard, and she is an excellent advocate for the patients. As a charge nurse, she keeps the staff working together to provide high quality care.
Compassion: Dawn cares about her coworkers and patients. She has a desire to alleviate suffering and improve the health of every patient she works with.
Integrity: Dawn is great at the hard things. When having a dilemma with patient care, she is available to talk it through with you and help decide what is in the patient’s best interest. She encourages ethical behavior and expects follow through.
Respect: Dawn has an amazing sense of humor and is fun to work with because she treats all patients and coworkers with respect. Dawn’s leadership abilities encourage good working relationships and mutual respect.
Trust: Dawn exemplifies a reliable and responsible coworker. She has a large knowledge base and wealth of experience and is a good teacher. Dawn is available to help when problems arise and exudes trustworthiness with the patients."