Patients & Visitors

LobbyAt Valley County Health System, you'll receive warm, compassionate care from providers you know and trust. You're more than just a patient - you're a friend and neighbor. VCHS provides a comfortable place for healing in a safe, familiar, family-oriented environment.

We want your experience at Valley County Health System to be pleasant and comforting.  We strive to provide excellent customer service beginning at the front registration desk with the admissions process and ending with our financial services staff.
This page provides you with information you need to know as a patient or a visitor, including the admissions process, financial services and guest services.  There is also information about Ord and other surrounding communities as well as patient testimonials.
If at anytime during your stay with us you have any questions, please ask an associate and they will find the answer for you.  Thank you for choosing Valley County Health System for your healthcare needs.  We are proud to serve you!

Valley County Health System does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment or participation in its programs, services and activities, or in employment. For further information about this policy, contact: VCHS Corporate Compliance Officer, Phone: 308-728-4321, TDD/State Relay: 800-833-7352

Employee Recognition

Gold Star Award

Keri Brugger and Amber Schulenberg

"Keri started with Heritage July 20. Her therapy skills are a critical asset to the Heritage Program. She offered a way to change the way we do things to make them more patient centered and targeted to the needs of the attendees in the Program. She is active in working closely with our referral sources in order to enhance patient care and provide meaningful treatment. She is very much involved in strengthening treatment services and having a positive impact on our patient population!"

"Amber started her position at Heritage August 17. She integrated into the Program quickly. She has learned the system and compliance issues in a short time. She has organized our electronic files, makes patients welcome, glittered our booth for women’s night out, has a talent for patient scheduling, prepares our day, communicates well about concerns, and all around is cheerful and enthusiastic about her job!"

Congratulations, Keri and Amber!

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