Transportation

Promoting community wellness is important to Valley County Health System. If you're like us, a part of your well-being is independence, mobility and staying active.

Let our transportation service assist you. From inability to drive, a vehicle in the mechanic's shop or perhaps just wanting to be a passenger rather than a driver, we are happy to serve you whenever you need to travel.

Features

The Valley County Health System Transportation Service is here to serve you - our goal is to provide passengers a reliable means of transportation that is enjoyable and allows you to stay active.

• Friendly, reliable, safe drivers
• Wheelchair accessible vans
• Arrive at your destination safely and on-time
• Comfortable, clean environment
• All vans equipped with seat belts
• Serving all passengers, all ages

Destinations

We'll take you around Ord and the surrounding communities if a van is available.

Important

24-hour notice is requested for all trips.
Availability is limited, so we recommend you call as soon as you are aware of your appointment.
Our service is door-to-door - from the van door to your front door. In order to maintain timely customer service, we ask that you be ready to go, at the door when we arrive. All passengers and drivers must wear a mask during transportation due to COVID.

Pricing

Did you know your transportation fees may be covered? Call Health and Human Services for additional information.

Ord In-Town Rates:

• $3.00- Entrance Fee
• $1.00- Each Stop, dropoff or pickup thereafter

Please call for out-of-town trip rates. Payment can be made to the driver or the front desk of the hospital in cash or check. Credit card payments will need to be over the phone.  Punch cards are available for purchase through the hospital front desk.

Hours

The Valley County Health System Transportation Service operates Monday through Friday 8 a.m. to 5 p.m.

Passenger Handbook

Click here to view the Passenger Handbook

Non-discrimination Statement

Under Title VI of the Civil Rights Act of 1964 and related statutes, Valley County Health System ensures that no person shall, on the grounds of race, color, national origin, age, disability, or sex be excluded from participation in, denied the benefits of services of, or be otherwise subjected to discrimination in all programs, services or activities administered by Valley County Health System.

To file a complaint please submit a Complaint Form. Click here for the English version and here for the Spanish version.

For information on complaint procedures, click here for the English version and here for the Spanish version.

For more information please view the Title VI Notice to the Public.

Read the full Title VI plan here.

Read the ADA Manual here.

Contact

For more information, call 308.728.4200

Stephanie Copp, Patient Financial Services and Transportation Manager

To contact Stephanie Copp email: scopp@vchsne.org